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If You Love Your Customers, Don’t Break Their Hearts


If You Love Your Customers, Don’t Break Their Hearts

Making doing business with your company is beyond order taking; it includes service, support, instructions and policies--all needed by your customers. In this webinar you will hear from Esteban Kolsky, an Independent Analyst on Customer Strategies and Principal and Founder of thinkJar, Scott Hays, Senior Director of Product Marketing for KANA, and John Chmaj, Senior Practice Director, KM Strategy for KANA. Mark Johnson, President and CEO of Loyalty 360 and how to reduce barriers and make life ridiculously easy for your customers.

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