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Simplify your Customer Service Interactions Webinar


Simplicity is hard to find. It is a rare and cherished thing in the eyes of a consumer. Having to contact a supplier at all for some kind of customer service is, in itself, complicating consumers’ lives. Making customer service interactions simple, therefore, in every way possible, should be a goal of every customer service organization. While great Web and mobile self-service can go a long way, agent-delivered service is still in high demand and must be delivered with speed, efficiency and personalization.

During this session, you will learn:

  • Today’s challenges of customer service organizations
  • Trends and predictions on how customer service will evolve
  • How organizations like Vistaprint face those challenges and simplify interactions
  • Practical ideas on how you can simplify your customer service in the short term

 

Watch this webinar to find out how!