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Discover the New LAGAN Web Self-Service

Designed for the Digital Customer in an Age of Austerity

Learn how to save money, reduce service response time and improve ease of use in the government call center through integrated Web Self-Service, Case Management, Knowledge Management and embedded geo-location services. We will cover new technology-enabled ways to:

  • Optimize contact across multiple channels
  • Eliminate barriers to channel shift
  • Minimize the work required to digitally enable services

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